Onboarding is broken
In one of my Instagram posts at @weschyrchelconsulting I talked about removing the friction from your business. I've always been sensitive to the client/customer/employee onboarding experience. I think that sets the tone for how the rest of the relationship will be. Like they say, "you never get a second chance to make a first impression."
What makes bad companies?
The first thing we have to come to terms with is that modern companies are for profit enterprises. This idealistic expectation that every company should have a purpose driven component is just marketing. More companies than ever are becoming investment vehicles. Your job there is to help the company achieve that goal. Anything that gets in the way could mean your job is in jeopardy. The idea of you getting hired on at a company and working there until you retire died decades ago. Today, companies are performance driven and every role has a metric component. Each employee is specific to the company's revenue goals and is required to produce. Employees of today need to be prepared to job hop their whole career.
What EXACTLY do I do?
The other day I was lucky enough to hear from an old friend. He asked me a simple question, “What exactly do you do?” It caught me off guard a bit, because I have a section on my Home page that breaks down Consulting, Fractional COO, Advisor and Speaking. I also have a page called Services that goes into more detail of each of those areas. But really what he was asking was, What exactly are the situations where a business could benefit from one of your services?
Can I Refer you?
Referrals are so valuable and yet they are the most difficult to get. A referral carries the most weight when it’s from an actual person. There are so many websites out there that list businesses and even search engines that have hundreds of thousands of businesses with 5 star reviews, yet we still put up a post on social media or ask a friend as the first step in finding a good referral. Why is that?
Are Small Business Owners Smarter?
We all wonder what makes someone smarter than someone else. Is it genetics? Is it environment? Is it experience? The answer might be stranger than you think. One person’s smartness has more to do with how they view the world through their specific amplified traits.
Why I wrote Create Your Own Job
Over the last eight years, growing a business, working through the pandemic and ultimately selling the business, gave me some tremendous insight into how small businesses are evolving, particularly when working with others. I truly believe we are in the midst of an evolution with small business.
Welcome back to WesChyrchel.com
It’s been a while. I’ve built several websites for myself over the years, but none of them have been this complete and checked off all the boxes for me like this one. This website build felt different. I don’t think I’ve ever been this excited to work on my own website before.